Privacy Policy

1. Introduction

Mahadev Logistic ("we", "our", or "us"), operated by proprietor Pankaj Pal, is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.

2. Information We Collect

When you contact us or use our logistics services, we may collect:

• Your name and contact details (phone number, email address)
• Pickup and delivery addresses
• Details of goods being transported
• Payment-related information (processed securely through authorised channels)
• Correspondence records (calls, emails, messages)

3. How We Use Your Information

We use the collected information to:

• Process and fulfil your logistics/transport requests
• Communicate about shipment status and updates
• Issue invoices and receipts
• Improve our services and customer experience
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only:

• With logistics partners or sub-contractors strictly necessary to fulfil your order
• With government authorities when required by law
• To protect the rights, safety, or property of Mahadev Logistic or its customers

5. Data Retention

We retain customer information for as long as required to fulfil the stated purposes and to comply with applicable laws (typically up to 7 years for financial records).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorised access, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

8. Cookies & This Website

This website is a static informational page and does not use tracking cookies, analytics scripts, or advertising technologies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact

For any privacy-related queries, please reach us at:
📧 advise0007@gmail.com
📞 +91 73111 66140