1. Acceptance of Terms
By engaging the services of Mahadev Logistic (proprietor: Pankaj Pal,
Ghaziabad, Uttar Pradesh), you agree to be bound by these Terms & Conditions. If you
do not accept these terms, please refrain from using our services.
2. Services
Mahadev Logistic provides road freight, parcel delivery, warehouse support, and
last-mile delivery services. All service details, routes, and timelines will be agreed
upon at the time of booking.
3. Bookings & Orders
- All bookings must be confirmed in writing (email, message, or signed order form).
- We reserve the right to decline any booking that we deem unsafe, illegal, or beyond our operational capacity.
- Accurate pickup and delivery details are the responsibility of the customer.
4. Pricing & Payment
- Quoted prices are valid at the time of booking and may change without prior notice for future orders.
- Payment is due as per the agreed terms stated in the invoice.
- Late payments may attract interest at the rate permissible under applicable law.
5. Prohibited Goods
We do not transport:
- Illegal, contraband, or controlled substances
- Hazardous, flammable, or explosive materials (unless specially agreed in writing)
- Live animals without prior written consent and applicable permits
- Currency, negotiable instruments, or precious metals without prior written agreement
6. Liability
- Mahadev Logistic will take reasonable care of goods in transit but is not liable for damage caused by improper packaging by the sender.
- Our maximum liability for loss or damage to goods is limited to the declared value of the consignment at the time of booking.
- We are not liable for delays caused by force majeure events including natural disasters, strikes, government action, or road closures.
7. Claims
Any claim for loss or damage must be reported in writing within 48 hours of
delivery (or the expected delivery date in case of non-delivery). Claims submitted after this
window may not be entertained.
8. Customer Obligations
- Provide accurate descriptions and weights of goods.
- Ensure goods are properly packed and labelled.
- Ensure a responsible person is available at delivery point.
- Obtain any required permits or clearances for regulated goods.
9. Cancellation & Refund
- Cancellations made more than 24 hours before the scheduled pickup incur no charge.
- Cancellations within 24 hours may incur a cancellation fee not exceeding 20% of the booking value.
- Refunds, where applicable, will be processed within 7 working days.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any dispute
arising shall be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.
11. Amendments
Mahadev Logistic reserves the right to amend these Terms at any time. Continued use of our
services after amendments constitutes acceptance of the revised Terms.
12. Contact
For any queries regarding these Terms, please contact:
📧 advise0007@gmail.com
📞 +91 73111 66140